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Business Travel Service Accounts

The Business Travel Service Account, offered by many Train Operating Companies, provides a tailor-made service for businesses and organisations allowing them to book tickets anywhere on the National Rail network.
Business Travel Service offices have dedicated teams who can offer expert advice on all your rail travel requirements. Their teams are available every weekday and can help with planning, ticketing and seat reservations.
The service is easy to use. By simply calling your Business Travel Service office, or logging in online, you can book your tickets, reserve seats and get journey planning advice. Tickets requested are then posted to you or made available for collection at stations.
Please see the current list of Train Operating Company Business offices and details of how their service operates:
Avanti West Coast
Welcome to Avanti Business, your free online service for booking and managing business train travel.
Benefits include;
  • Collect your tickets - Any card collection from any station ticket machine
  • Unlimited Users - Complete control with access to your whole team’s travel data
  • UK based Account Team - Dedicated Account team to assist with your bookings
  • Custom tools - Custom tools to help you manage and amend your travel

Sign up today at avantiwestcoastbusiness


Chiltern Railways
Tel - 01494 420 177
Email - business.travel@chilternrailways.co.uk

 Chiltern Railways offer a comprehensive business travel service with the following features:

  • A free and comprehensive rail ticketing and advisory service with no management fees and no booking fees
  • A free postal service for tickets
  • Collection of tickets can be arranged from Fast Ticket Machines at Stations
  • A fully itemised invoice every month with various payment options
  • Knowledgeable and friendly travel advisors who are able to issue all UK rail tickets and reservations
  • Special products for frequent travellers such as the Chiltern Carnet 10 tickets for the price of 9.

For further information on our Business Travel Account Service please feel free to drop us an email at business.travel@chilternrailways.co.uk or go to https://www.chilternrailways.co.uk/business-travel


East Midlands Railway
Tel - 03457 125 678
Email - yourbusiness@eastmidlandsrailway.co.uk


As 'time is money' in business, you could use yours more productively by travelling by train. Give up the driving and take control back.

Our Business Travel tool is ideal for small to medium-sized firms that have staff who travel frequently, but don’t require full travel management services on a national or global scale. Our new online booking portal and mobile app lets your team find the most cost-effective fares and book their travel, all in one place.

From fully flexible all-inclusive, First Class tickets, to great value Advance, Standard Class fares, we have tickets to suit every budget and travel style.

If you are a business who needs help or advice on managing your train travel more effectively, we're here to help. Drop us an email to get started at yourbusiness@eastmidlandsrailway.co.uk

Train journeys into London St Pancras station are fast, punctual and comfortable with East Midlands Trains. We offer Standard Class and First Class train tickets and, whichever you choose, you’ll enjoy spacious seating, a table to work at (by reservation in Standard) and WiFi is available on board all trains.

If you want to discuss your business travel requirements get in touch: email yourbusiness@eastmidlandsrailway.co.uk or call 033 3234 1841 (select option 2, then option 3)

Greater Anglia
Email – salesinfo@greateranglia.co.uk

If you are a company who travels regularly on Greater Anglia services, we can offer you a one stop shop solution whereby we can take care of all your travel needs on our services.

Our service specialises in:

  • Helping clients develop and manage employee season ticket schemes and organise day- to- day travel by rail
  • Providing account managed services that enable clients to track, manage and control their rail travel expenditure as effectively as possible.
  • Making rail travel as stress free and attractive way for employees to travel to work and business.

For more information on Greater Anglia Corporate Travel or to open a Business Account please contact the sales team by email on salesinfo@greateranglia.co.uk and we will get back to you within 2 working days.


Great Western Railway
Offline (Telephone Accounts)
Tel - 03457 660 228
Email - business.direct@gwr.com

Online (Website Accounts)
Tel - 03457 000 125 (option 2)
Email - business.direct@gwr.com

Business train travel shouldn’t be a chore. In fact, with Great Western Railway, you can sit back, relax and enjoy our top facilities and services. With more seats, more space, and Wi-Fi throughout the train, travel time doesn't have to be wasted time.

If you need to work on-the-go – fear not. We offer Wi-Fi on most of our train services to help you stay connected. So, whether you’re a remote worker travelling to a meeting or need to send an email before you reach the office, you can. There are also plenty of plug sockets throughout our trains, so you won’t have to worry about running out of power.

 With Business Direct, you can book online 24 hours a day, 7 days a week, with no booking fees:

  • our lowest fare finder saves you time and money
  • pay by credit card or Direct Debit
  • no more need to manage expenses
  • access our dedicated business team; Monday to Friday, 08:00 to 18:00
  • Tickets can be collected at any station with a ticket machine or sent by 1st Class post for no extra cost.
  • Manage your account online
  • manage your business travel online and control your budget
  • keep a close eye on how much you’re spending on business travel
  • manage multiple users, so booking can be made by more than one person

To open a Business Direct account, please email the team at gwrbusinessdirect@GWR.com, or call us on 03457 000 125.


Northern Rail

Tel - 0845 000 0125
Email - customer.relations@northernrailway.co.uk

Northern has a dedicated Sales Office for all your business travel needs taking the hassle out of planning and booking your train travel;

  • No booking fees
  • No set up costs
  • Order tickets by email or phone
  • Tickets can be collected from a nominated ticket machine at any UK rail station
  • Tickets can be posted to your office with no postage charges except for Special or Recorded delivery
  • We compare all ticket options and give you the best price
  • Four weekly invoicing with a Business Account

For more information please email elissa.robinson@northernrailway.co.uk


Tel - 0344 811 0144
Email - business.travel@scotrail.co.uk

ScotRail Business Travel looks after your travel needs so you can get on with what you do best.

Exclusively for businesses and organisations, ScotRail Business Travel is a free service that makes arranging rail travel easy. You’ll have a dedicated account manager to help you every step of the way, to make sure you get the best value for your budget and save you time.

 Save money;

  • Dedicated account team based in Scotland to help you work smarter and save money
  • More control and influence over ticket type purchased
  • Fee-free transactions
  • Savings on group bookings
  • Ticket on Departure or 1st Class Post at no extra cost
  • No contracts or minimum spends
  • Save time;
  • Online self-book tool for UK rail travel
  • Collect tickets with any credit/debit card at the station
  • Full control over your account to implement travel policies and create reports
  • All travel spend shown in one place for easy reconciliation
  • Fewer expense claims to process
  • Quick and easy initial set up


Transport for Wales
Tel – 033 33 211 202

Transport for Wales have in place a dedicated Business travel service which is quick and easy to use. Based at our Head Office in the heart of the Welsh capital, we have a small specialist team on hand to help small and medium size enterprises as well as large scale organisations to not only book tickets but also to help you plan and tailor your journey using real time information to suit your individual requirements.

Our team are available Monday through to Friday from 08:30 to 16:30 and can be contacted via email or by direct dial telephone line, experienced staff are available to answer any questions quickly and efficiently.

Tickets are processed the same day and are delivered using Royal Mail 1st class post, this service is free of charge we do not charge for posting. Alternatively, we can offer a Ticket on Departure service which is ideal for last minute, urgent bookings. Passengers are sent a unique reference number via email/text which allows them to collect tickets from either ticket vending machine at any UK station or a booking office at a location most convenient to you, unlike online booking facilities passengers using our Business travel service do not need the actual credit/debit card used to make the booking, they can use any card for collection, again there is no charge for this facility.

Ticket requests are made electronically using a business booking form which we provide, this allows us to capture information that is used for the production of management information regarding your rail usage. Each month a statement is sent along with copies of receipts for all tickets issued to your account for the previous month.

The travel account is also ideal for employers/schools/colleges who offer interest free loans to their staff in order to purchase annual season tickets. We can issue annual tickets from our Head Office for all routes across the UK not just Wales, but those travelling on the Welsh network have the added incentive of a 4% discount for Corporate Travel account holders. The Season tickets are ordered in the same way as travel tickets and processed through Goldstar which allows the passenger to arrange changes/renewals/duplicates etc. at any booking office convenient to them using Goldstar.

You can call us from Monday to Friday from 08:00 to 18:00 on 0344 811 0144 if you need any booking help or advice.

If you want to find out more about the features and benefits of ScotRail Business Travel before you sign up, contact our account management team on 0141 335 4015.

South West Trains
Tel - 023 8072 8162
Email - businesstravel@swtrains.co.uk

We offer an ad hoc method of booking railway travel, this includes daily tickets, advance fares, season tickets, plus bus, bulk issues, railcards, sleepers, group travel discounts, carnets and other services involved with these such as excessing advance fares and duplicating lost season tickets.

We have nearly 30 schools and colleges which use our scholar scheme, this is a service that offers discounted tickets to students.

Requests can be made by email, post, online or by fax, and billing is made 4 weekly by invoice. This facility gives businesses up to 50 days credit. Tickets can be posted, royal mail 1st class or special delivery, and they can be processed as TOD collections, which allows them to be picked up with a reference and any payment card. This means customers don`t require a business card to retrieve the tickets.

  • We are able to book tickets in advance of a journey, as well as on the day of travel.
  • We have been operating for 20 years, first under South West Trains and now under South Western Railway and we have an experienced and enthusiastic team with over 70 years knowledge of the railway. The whole team, will deal with any queries involving rail travel and we currently have close to 200 active business travel accounts.

There is no charge to use our service and we always offer the best priced tickets with complete impartiality.

Opening an account is quick and simple, the attached application form needs to be completed and sent to us, upon receipt we will make all the necessary arrangements, including a credit check and then advise you as soon as the account is ready to use.

 Our business hours are 08:30-17:30 Monday to Friday.


Transport UK Corporate Travel

Tel - 0345 565 1679


Simply Rail | Business Travel Account | simplyrail@transport-uk.com

Let’s Commute | Season Ticket Loan Account | letscommute@transport-uk.com

Let’s Commute

If you offer your employees a season ticket loan, we can simply the process for you, whilst improving the employee experience. We will provide you with our bespoke platform, Let’s Commute. Let’s Commute can integrate with your employee benefits platform or stand alone on your intranet.

All National Rail tickets are covered, along with London for Transport travelcards and many regional passes.

All tickets are loaded onto a durable smart card.

We offer up to 21 days credit.

We provide a service desk to help your employees with their questions.

Simply Rail

Booking rail travel is simple with Simply Rail. With access to all National Rail, Eurostar and European, you can book centrally or individually.

As we earn commission from the sale of train tickets, we can keep our service fees to a minimum.

All tickets can be downloaded to a smart phone or collected from a ticket machine.

Carbon Emission reporting comes as standard, soon to be further enhanced as part of National Rail’s Green Travel pledge.

We offer up to 21 days credit.