Using the account

The Business Travel Service Account is used for the purchase of all types of tickets except season tickets (Season Ticket Accounts are available on request).

To book your tickets call your Business Travel Service office and provide them with your travel requirements. Your Business Travel Service office will then arrange to have your tickets dispatched to you or ready for collection at a specified station. (Fees may be charged for tickets sent).

You will then receive an invoice showing tickets issued and confirming journey details. Payment for tickets will then be made by direct debit from your bank account. Business Travel Service Account invoices are sent every four weeks and payment is debited within 21 days of invoice date.

Any refunds for unused tickets are paid directly to the Business Travel Service Account.

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